Common Problems & Solutions - Client Side - Game Errors:
Parts if this post is a copy from a post made by U-z-i Kidding over at
so cred to him.
Does my computer support CoD:WW?
For those of you unsure as to whether you can run CoD:WW or not use this link to test if you hardware is good enugh www.systemrequirementslab.com
a. Open the drop down box and select Call of Duty World at War
b. Allow the active x control to be installed
c. Wait for your results
1. Error d3dx9_37.dll is missing
This can happen trying to launch the CoD:WW beta.
a. Update your DirectX 9.0
b. Download the d3dx9_37.dll file and extract the d3dx9_37.dll into “C:\WINDOWS\system32″
c. Download and install the "DirectX End-User Runtime Web Installer" (the file is called dxwebsetup)
d. Try connecting to the game again and if you still receive the error try the next step
e. Download and extract the "DirectX Redistributable 9.0c (August 2008)" to “C:\WINDOWS\system32″
1. Error d3dx10_37.dll is missing
a. Follow steps a-d above
b. Download the d3dx10_37.dll and extract the d3dx10_37.dll into “C:\WINDOWS\system32″
2. Black Screen
This can happen trying to launch the CoD:WW beta, or while loading map/s
a. First! Make sure your gfx card supports shader3 (run the active x test at beginning of this post)
b. Make sure ALL drivers are updated. “Includes: Soundcard, Audio Drivers, Videocard”
c. Wait several minutes as it can take a long time to load
Some issues were reported that found the install of the beta was overwriting system installed audio drivers. To fix black screen issues and system crashes (especially Vista 64 bit)
a. First! Find the exact same audio driver you are running from your manufacturer and download
b. Uninstall your audio driver goto My Computer > Manage > Device Manager and expand the (+) symbol next to Sound and video game controllers
c. Right click on your audio device and select "Uninstall"
e. Install the clean driver you downloaded and try connecting to the game
Please read Item 5 which also references the black screen issue should the above not fix your problem!
3. Unhandled Exception Error
This error is also given if you are missing the directx redistributable. If you have installed that file and the issue is still not solved try the following:
a. Goto - Control Panel > Hardware and Sound > Sound > Speakers > Properties > Advanced Tab
change the “Default Format” to 24 bit, 48000 Hz (Studio Quality)
a. Goto - My Computer > Properties > Hardware > Device Manager > Sound, vid/game Controllers > UNIMODEM Half Duplex Audio Device > DISABLE
4. Sound Fix
a. Goto Control Panel > Hardware and Sound > Sound > speakers > Advanced tab / Set the default format to “24 Bit, 48000 Hz (Studio Quality)”
b. If you have Creative SB X-Fi you need to install the the latest drivers (link at bottom)
5. Video Files Not Loading On Introduction - Application Hangs
Some users are having issues loading the game, it starts up but hangs on a black screen. Sometimes it can take a while for the introduction video to load up so give it a good 5 mins (this will seem like half an hour). If not
a. Locate the WW "Main" folder go to the location you installed the game too and click Program Files > Activision > Call of Duty World at War > Main
b. Open the "Video" folder and locate the file named "Treyarch.bik"
c. Right click on this file and choose "Rename"
d. Change the extension from bik to pak and press return
e. Try joining again
**Note** Make a copy of this file and keep it in a safe place before renaming the extension
6. I have no sound ingame since Patch 1.2 what can i do?
Go to Control Panel and in Hardware & Sound click Sound and in the Playback tab just doubble click the device you are using, then in the advanced tab change the sound format to 16-bit(I use the 16bit 48000hz DVD-quality)
7. When i connect i get "No or bad challenge at address"
Its been a problem for alot of players and the best thing to try is to type /reconnect - then press enter, try this a few times and it should work. Also make you cracked you CoDWaWmp.exe after installing patch 1.2, this is the first time in CoD history the multiplayer client needs a crack.
**Links for missing files** And Viderocard Drivers
DirectX Redistributable 9.0c
DirectX End-User Runtime Web Installer (dxwebsetup)
Creative Sound Blaster X Fi series
This is post above is partly a copy from a post made by U-z-i Kidding over at
fpsadmin.com so cred to him.
After I pick difficulty nothing happens
First try and disconnecting your internet cable and give it a try.
If you are a advanced user know your way around a computer you can do this: Run regedit then hkey local machine-software-activision-call of duty-codkey-change to MPC8MD8P78P175DU890F.